We do hope you love your Scouting For Pearls purchase, but should you change your mind, please send all returns to – Scouting For Pearls, 77 Nightingale Lane, London, N8 7RA.
We accept returns back within 14 days of the dispatch date providing they are in a re-sellable and unworn condition. Please note for hygiene reasons, earrings and hair accessories are non-returnable.
All refunds will be processed back to the original payment method. Return postage costs are not covered, therefore please retain your proof of postage – we recommend the Royal Mail signed for service.
INSURANCE AND DELIVERY: SCOUTING FOR PEARLS insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by SCOUTING FOR PEARLS and transfer of responsibility in the same way. Please note that we aim to dispatch all orders within 48 hours via Royal Mail. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, SCOUTING FOR PEARLS are not responsible for any delays caused by destination customs clearance processes.